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A ServiceM8 alternative that treats every engineer the same
Same full app whether your engineers carry an iPhone or an Android. Per-engineer pricing with no monthly job caps, so a busy month never pushes you up a tier.
An honest comparison
Who ServiceM8 suits — and who we suit
Where ServiceM8 fits
ServiceM8 is polished software for solo trades and small teams who are all on iPhones and want cheap job-volume pricing. If that describes you, it deserves a serious look.
Where Engineer OS fits
Engineer OS is built for teams of up to 100 engineers on whatever phones they already carry — iPhone or Android, same full app — who want predictable per-engineer pricing without per-job caps.
Side by side
Engineer OS vs ServiceM8
| Feature | Engineer OS | ServiceM8 |
|---|---|---|
| Day-to-day work | ||
| Job tracking | Yes | Yes |
| Scheduling & dispatch | Yes | Yes |
| Mobile app | Yes Full app on iPhone and Android, installs from the browser | Partial Full app is Apple-only; Android gets ServiceM8 Lite, a cut-down app |
| Forms & certificates | Yes | Partial Electronic forms from the Growing plan up |
| Certificate expiry alerts | Yes | No |
| Quoting & invoicing | Yes | Yes |
| Customer portal | Yes | Yes |
| Photos & documents on the job | Yes | Yes |
| Buying & running it | ||
| Pricing model | Yes Per engineer, no job caps | Partial Per job volume: 50 jobs/mo on Starter, 150 on Growing, 500 on Premium — busy months push you up a tier |
| Transparent public pricing | Yes | Yes |
| Self-serve signup | Yes | Yes |
| Accounting integrations | Yes Xero and QuickBooks | Yes |
| AI-cleaned job notes | Yes | No |
| Where ServiceM8 is ahead today | ||
| Offline working | Partial On our roadmap | Yes |
| SMS to customers | No | Yes |
| GPS tracking | No | Yes |
| Card payments on-site | No | Yes |
| Online booking | No | Yes |
Why switch
Why teams pick Engineer OS
The biggest practical difference is Android. ServiceM8’s full app is Apple-only — Android users get ServiceM8 Lite, a cut-down app. If half your engineers carry Androids, half your team is working with less. Engineer OS is the same full app on every phone, installed straight from the browser with nothing to buy from an app store.
The second difference is how you pay. ServiceM8 prices by job volume, so a busy month can push you into the next tier. Engineer OS is priced per engineer with no job caps: your software bill only changes when your team does.
And because we’re built for UK field service, certificate work is first-class: digital forms with drawn signatures and branded PDFs, an engineer certificate library with expiry tracking, and a daily digest so nothing lapses. Engineers dictate messy notes; AI tidies them into something you can put in front of a customer.
The other side
Where ServiceM8 is ahead today
ServiceM8 has been at this a long time and it shows in the polish: it works offline, sends SMS to customers, tracks engineer GPS, takes card payments on site, and offers online booking. If you are a solo trade or a small all-iPhone team, ServiceM8 is genuinely good software and its job-volume pricing may work out cheaper for you. Our case is for mixed-device teams that have outgrown per-job caps.
FAQ
Common questions
Does Engineer OS work on Android?
Yes, fully. Engineer OS is a mobile-first web app: engineers on iPhone and Android get exactly the same full app, installed to the home screen straight from the browser. There is no cut-down version for either platform.
Do you cap jobs per month?
No. Engineer OS is priced per engineer, and every plan includes unlimited jobs. A busy month never moves you into a higher tier.
Can I import my data from ServiceM8?
Yes. Customers, sites, and job history can be imported, and during our founding period we do the migration for you free of charge — most teams switch in an afternoon.
What does Engineer OS cost?
Simple per-engineer pricing, published on our pricing page — no onboarding fee, no job caps, and office users are included. You can start a free trial without a card.
Try it on your own jobs this week.
Self-serve signup, no card required to start, and we’ll help migrate your data free while we’re in our founding period.
ServiceM8 is a trademark of ServiceM8 Pty Ltd. Engineer OS is not affiliated with, endorsed by, or sponsored by ServiceM8. This comparison is based on ServiceM8’s published UK pricing and help centre, last reviewed July 2026. If anything here is out of date, tell us and we’ll fix it.